Frequently Asked QuestionsI have lost/forgotten my username AND password
If you have lost both username and password, please contact support, the following details will also be required for us to confirm your identity and send your username:
Email address registered on the directory
Your full name as listed in My Account
Your Business or Organisation as listed in My Account and/or on your listing (if available)
We are unable to send passwords which are encrypted on the database, nor will we ever ASK you for your password which may be reset using the Forgot Password link once you have received your username.